Maybank Activates Flood Relief Assistance in Sabah

As floods continue to impact communities in Sabah, Maybank has activated its Flood Relief Assistance program to help ease the financial burden of affected individuals and SME customers.

The Maybank Flood Relief Assistance is designed to address the challenges that flood victims face and will include, amongst others, deferment of financing/loan repayment, a reduction in monthly instalment, or extension of repayment tenure.

Additionally, the Bank is also offering waiver of fees and charges for selected services, such as replacement of debit cards, ATM cards, or cheque books lost or damaged during the floods.

Customers can apply for the Flood Relief Assistance via two (2) easy channels, as follows:

1. Email to floodrelief@maybank.com providing name/company name, IC number/Business Registration, contact number, type of loan/product (e.g Mortgage, Hire Purchase, Term Loan Financing); Vehicle number (for Hire Purchase)
2. Visit or call any of our branches, Commercial Banking Centres or Auto Finance Centres (whichever is relevant) nationwide

For SME customers, they are encouraged to contact their relationship managers for assistance.

Meanwhile, Maybank Group’s insurance arm, Etiqa, has put in place a quick and easy claim process for its insurance policyholders and takaful certificate holders, with no forms or supporting documents required. To submit a claim, the respective policyholders or certificate holders can:

For more information on Maybank’s Flood Relief Assistance, please visit www.maybank2u.com.my.  Customers can also contact the Maybank Group Customer Care Hotline at 1-300-88-6688 for further assistance.